New Palm Tree Hotel, Mombasa ➤ Reviews, Rooms & Prices 2024

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About the Hotel

1 Nkrumah Road, Mombasa, Kenya, 80100

Al-Yusra Palm Tree Hotel is strategically located 3.5 km from Mombasa, offering a blend of luxury and comfort. The hotel features world-class amenities and services, ensuring a memorable experience for its guests. It also provides easy access to the local culture and stunning attractions like Nyali Beach and Tsavo East National Park.

Location

Located in the heart of Mombasa, Al-Yusra Palm Tree Hotel is within easy reach of iconic landmarks and local attractions. Guests can explore nearby cultural sites, historical buildings, and beautiful beaches. The hotel is conveniently situated 25 km from Moi International Airport, with transportation options readily available.

Rooms

Al-Yusra Palm Tree Hotel offers a range of elegantly designed accommodations, each equipped with modern amenities such as high-speed Wi-Fi and flat-screen TVs. Guests can enjoy plush bedding and well-appointed bathrooms, designed to maximize comfort during their stay. Some rooms provide stunning views of the cityscape or lush gardens.

Eat & Drink

The hotel's Al-Yusra Restaurant presents a diverse culinary experience, featuring Arabic, Somali, and Swahili dishes crafted by expert chefs. Guests can savor unique flavors in a comfortable setting, enhanced by the ambiance that reflects cultural influences. Live cooking stations add an interactive experience to the dining.

Leisure & Business

Business travelers will find state-of-the-art conference facilities equipped with advanced technology for seamless meetings. The hotel also offers leisure options including curated tours, cultural experiences, and on-site activities to complement business trips. An express laundry service ensures guests present themselves well during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

6 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Triple Room

Max:

3 persons

8 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Double Room

Max:

2 persons

6 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Mombasa 1.8 km

Airports

Moi (MBA) 25.0 km

Vipingo Estate (vpg) 31.9 km

Train

Mombasa Train Station 1.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Car park

Luggage storage

24-hour services

General

Free Wi-Fi
Parking
Luggage storage

Dining

Breakfast
Restaurant
Bar/ Lounge area

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Dressing area
Ironing facilities

Bathroom

Bath/ Shower
Free toiletries

Media

Television
Direct dial telephone

Location

1 Nkrumah Road, Mombasa, Kenya, 80100

Map view

1 Nkrumah Road, Mombasa, Kenya, 80100

City landmarks

Museum

Fort Jesus

840 m

Near Ndia Kuu Road

Old Town

840 m

Burhani Gardens

840 m

Near Old Kilindini Road

Leven House

840 m

Church

Mombasa Memorial Cathedral

840 m

Mombasa Club

840 m

Mwembe Aboud Road

Lord Shiva Temple

840 m

Golf Course

Mombasa Golf Club

1.2 km

Shopping Area

City Mall

800 m

Bridge

Nyali Bridge

2.3 km

Mosque

Mandhry Mosque

840 m

Mombasa

Swahili Cultural Centre

840 m

The Pegasus Gun

840 m

Public Building

Old law court gallery

840 m

Garden

Uhuru Garden

4.5 km

Moi avenue

Mombasa Tusks

4.5 km

Opposite Uhuru Gardens

Pembe Za Ndovu

4.5 km

Langoni Road near Digo Road

Shree Parshva Vallabh Jain Temple

4.5 km

Haile Selassie Avenue Box 81117

Shree Cutch Satsang Swaminarayan Temple

4.5 km

Mombasa Sports Club

4.5 km

Tusks Monument

4.5 km

Makadara Grounds

4.5 km

Moi Ave

Senator Casino Mombasa

4.5 km

Shiv Mandir Hindu temple

4.5 km

Mosque

Mbaruk Mosque

4.5 km

Mosque

Baluchi Mosque

4.5 km

Kenya Cinema

4.5 km

Mosque

4.5 km

Cathedrale catholique du Saint-Esprit

5.0 km

Nearby

Public Building

Social Security House Mombasa

100 m

Restaurants

Cafe Stavrose

4.7 km

Syndicate Building

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

6.0

Location

9.4

Service

8.4

Dining

5.8

Luis

United States, September 2024

7.2/10

Overall, my stay at the hotel had its ups and downs. The location was really convenient, with lots of restaurants and the old town within walking distance. The rooms were spacious and had a nice view, but they had a bit of a weird smell. The staff was friendly and the breakfast was quite tasty, although I wish there were more options. Despite some cleanliness issues, it offered decent value for money.

Rooms

6.0

The rooms were spacious with a good view of the busy street below, but they had a lingering smell that reminded me of a public urinal.

Service

8.0

The staff was very friendly and courteous, always ready to help and make my stay enjoyable.

Location

9.0

The hotel was in a great location, within walking distance to the citadel and old town of Mombasa, with plenty of restaurants and bars nearby.

Dining

7.0

Breakfast was yummy, with delicious pancakes and the option to grab bottled water to take away, although I would have loved more variety.

Facilities

6.0

Facilities were basic but functional; they could use some upgrades to meet modern standards.

Steven

United States, August 2024

7.4/10

I stayed at this hotel recently, and I found the location to be incredibly convenient, right in the city center and close to all the main attractions. While the rooms were spacious and equipped with air conditioning, I did notice some cobwebs in the door frames, which was a bit off-putting. The staff were friendly and quick to address any issues we had, making the overall service quite good.

Rooms

7.0

The rooms were spacious with air conditioning and included a mini fridge and TV, but there were some cobwebs in the door frames.

Service

8.0

The staff were friendly and helpful, quickly addressing our issues like replacing a broken item and fixing light bulbs.

Location

9.0

The hotel is perfectly situated in the city center, making it easy to walk to banks, supermarkets, and popular sights.

Dining

6.0

Dining was sufficient for quick meals, though choices were limited; breakfast options were basic but adequate.

Facilities

7.0

Basic facilities were available, and the hotel was maintained well enough for what we paid.

Justin

United States, June 2024

7.6/10

I had a mixed experience at this hotel. The location is fantastic, right in the heart of Mombasa, making it easy to explore the area. The rooms were generally okay and good value for money, though I did have to switch due to issues with hot water. The staff was exceptionally friendly and helpful. However, the dining options left a bit to be desired, and there were some cleanliness issues that needed addressing.

Rooms

7.0

The rooms had everything we needed and were pretty good value, but we noticed cobwebs in the door frames, which was off-putting.

Service

10.0

The staff really went out of their way to help us in every possible way; they were excellent and genuinely friendly.

Location

9.0

The hotel is perfectly situated in the heart of Mombasa, within walking distance to Fort Jesus and the old city.

Dining

6.0

The breakfast was quite basic, usually just tea, eggs, and bread, which was sufficient but not exciting. The lunch meals were decent and as good as you can get in the area.

Facilities

6.0

Overall, the facilities were basic but adequate, fitting the budget option we chose.

Julia

United States, June 2024

6.8/10

My stay at the hotel had its ups and downs. The room was a great deal and had everything I needed, plus the air conditioning provided a nice escape from the heat. The location was fantastic, right in the heart of Mombasa near Fort Jesus and many attractions. On the downside, the room could have been cleaner, and while the staff was friendly and attentive, the overall dining experience left a bit to be desired.

Rooms

5.0

The room had everything we needed and offered good value, but it was decadently filthy.

Service

9.0

The service was very friendly and professional, and the staff made sure I wouldn't miss breakfast by reminding me an hour before the last serving time.

Location

10.0

The location is excellent, in the heart of Mombasa, and just a short walk to Fort Jesus and other interesting places.

Dining

5.0

The dining experience was pretty disappointing; breakfast could use improvement.

Facilities

6.0

Facilities were basic, and I didn't find anything particularly noteworthy.

William

United States, May 2024

6.8/10

I had a mixed experience at the hotel. The location was fantastic, making it easy to walk to all the sights, and the staff was generally friendly and attentive. However, the rooms could use some improvement due to cleanliness issues and a bit of noise from traffic. Dining was decent but not remarkable, and the facilities were okay but not outstanding.

Rooms

5.0

The room I stayed in had a lot of cobwebs in the door frames, and the floor could have used a good wash. It was also quite noisy from traffic, making sleep a bit challenging. Overall, I was disappointed with the state of the room.

Service

7.0

The staff were friendly and tried to listen to my concerns, although I did have a mixed experience regarding the responsiveness.

Location

10.0

The hotel's location couldn't have been better; it was within walking distance of all the sights we wanted to see and conveniently located near banks and supermarkets.

Dining

6.0

The dining options were okay but not spectacular. There were some decent choices for breakfast, like fruits and coffee, but nothing too exciting.

Facilities

6.0

The facilities were serviceable but not impressive. They had the basics, but nothing stood out as exceptional.